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General (7)

88 views   March 7, 2024

  • How can I place an order?

    You can place an order with us at any time directly on our website. Add products to your basket, and once you are ready click on the 'Go to Checkout' button on the basket page and complete the steps.   You can also speak to our team by selecting our emai...
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  • Has my order gone through successfully?

    If your order has gone through, you will receive an order confirmation email from us. If you do not receive this email but the transaction is showing on your payment account or you don't want to risk placing the order again, please contact the customer se...
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  • How can I see what my last order was?

    If you have an account with Radiator World you should be able to view the details of your previous orders in Account > Order History. If you didn't have an account with us when you placed your first order, then we automatically created one for you! You...
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  • Can you give me a quote?

    Our website is designed for you to be able to create your own quote by adding products to your basket (you don't need to proceed through the checkout until you're ready). If you are looking for a bespoke item from one of our suppliers, or a large trade or...
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  • Do you have a brochure?

    Our website is our brochure, you will be able to find everything you need on here and if not, the team are on hand to answer any question you may have.
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  • How will my order be processed if some of the items are not available?

    If you add both in stock and out of stock items to your basket on the website, we can give you the options of dispatch all together when the out of stock item arrives or split the delivery for available items dispatch. You will be kept updated of any chan...
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  • How can I find out more information on a product?

    On each product page, you'll find various information such as a description of the item, the key features and specifications. Alongside the item, you’ll also find some recommended extras which we’ve hand-picked as being great products that complement you...
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